F&Q

Got any questions? Hopefully we can answer them all below, if not please get in touch.

Why do I need to return my item?

If you haven't paid for the full 12 months you will need to send us your trainers/boots back FOC as we officially still own your item. 

What happens to my returns?

Depending on the quality of you return many of the items will be sent to a charity who will send them abroad to under privileged children or adults.

Do I own my trainers?
 

You will own your items after 12 monthly payments, however you can upgrade your trainers at anytime.

Why do I need a settlement figure?

We will decide on your settlement figure based on the length of time and the quality of your return. This will never be more than your remaining balance and will more often than not be far less. Your initial contract will need to settled before we send any new items which is why we ask for this.

Delivery Time

It takes 4-5 work days to set up the Direct Debit so items will be posted as soon as this is confirmed.

Can I get more than 1 item?

Yes but separate Direct debits will need to be set up.

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